Privacy Policy — 7ze77

Section 1

Information We Collect

7ze77 collects personal data through several channels: directly from you when you register an account or interact with the platform, automatically as you use the Service, and from third-party verification and payment partners as part of our legal compliance obligations. The categories of data we collect are set out below.

1.1 Registration & Account Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (required to verify you are aged 18 or above).
• Mobile phone number registered in Bangladesh.
• Username and hashed password (we never store your password in plain text).
• Residential address, including division, district, and postal code.
• Email address, where provided voluntarily for account recovery or promotional communications.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations and age verification processes, we may collect copies of government-issued photo identification documents including national ID cards (NID), passports, and driving licences. We may also collect proof of address documents and, where applicable, proof of ownership of the payment method used for deposits. These documents are stored securely and handled in strict accordance with this Privacy Policy.

1.3 Financial & Transaction Data

• Mobile wallet identifiers associated with bKash, Nagad, Rocket, and Upay accounts used for transactions.
• Bank account details where bank transfers are used for deposits or withdrawals.
• Transaction history including deposit amounts, withdrawal amounts, dates, and reference numbers.
• Account balance history and wagering activity records.

1.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system, browser type, and version.
• Session timestamps, page visit history, and feature interaction logs.
• Game session data including game titles played, bet amounts, and session durations.
• Referral source (how you arrived at 7ze77.net, e.g., direct URL, search engine).

1.5 Communications Data

When you contact 7ze77 through live chat, email, or any other support channel, we retain records of those communications. This includes the content of your messages, the date and time of contact, and the resolution outcome. These records help us maintain service quality, resolve disputes, and train our support team.

Section 2

How We Use Your Data

7ze77 processes your personal data only for legitimate, specified purposes. We do not use your data for any purpose that is incompatible with the reason it was collected. The primary purposes for which we use your data are detailed below.

7ze77 does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where automated systems flag an account for review — for example, due to suspected fraud or unusual betting patterns — a qualified member of the 7ze77 compliance team will conduct a manual assessment before any account action is taken.

If you have opted in to receive promotional communications from 7ze77, we may use your contact details and game preferences to send you relevant offers, bonus alerts, and platform news via SMS or email. You may withdraw this consent at any time by contacting live support or following the unsubscribe instruction included in each communication.

Section 3

Data Sharing & Third Parties

7ze77 does not sell, rent, trade, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. We share data only where it is strictly necessary for the operation of the platform, where required by law, or where you have given explicit consent.

The categories of third parties with whom 7ze77 may share your data, and the reason for doing so, are as follows:

1. Payment Processing Partners: bKash, Nagad, Rocket, Upay, and Bangladeshi banking partners receive the minimum data necessary to process your deposit or withdrawal transaction. These partners operate under their own privacy policies and are subject to applicable financial data regulations.
2. Identity Verification Services: Third-party KYC and identity verification providers may receive copies of your identification documents solely for the purpose of verifying your age and identity. These providers are contractually prohibited from using your data for any other purpose.
3. Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session and wagering data necessary to deliver their games and calculate outcomes. These providers do not receive your name, contact details, or payment information.
4. Fraud Prevention and Security Services: Anonymised or pseudonymised technical data may be shared with fraud detection platforms to identify and prevent abuse, money laundering, and other illicit activity.
5. Legal and Regulatory Authorities: 7ze77 may disclose personal data to law enforcement agencies, courts, or other regulatory bodies where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
6. Professional Advisors: Lawyers, auditors, and accountants engaged by 7ze77 may have access to relevant personal data in the course of providing professional services to the platform, subject to strict confidentiality obligations.

Section 4

Cookies & Tracking Technologies

7ze77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how users interact with the site. A cookie is a small text file stored on your device by your browser. The cookies used on 7ze77.net fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as secure login sessions, account authentication, navigation between pages, and access to game content. Without these cookies, the Service cannot be delivered. No consent is required for strictly necessary cookies.
• Performance & Analytics Cookies: These cookies collect anonymised information about how visitors use 7ze77.net — for example, which pages are visited most frequently and whether error messages are displayed. This data is used solely to improve platform performance and the user experience.
• Functional Cookies: These cookies allow the platform to remember choices you have made — such as your preferred language, display settings, or last-visited game category — to provide a more personalised experience.
• Security Cookies: These cookies help 7ze77 detect and prevent fraudulent account activity, suspicious logins from unrecognised devices, and automated bot interactions with the platform.

7ze77 does not use third-party advertising cookies, retargeting pixels, or social media tracking tags on its platform. We do not permit third-party advertisers to place cookies on 7ze77.net pages or to collect data about your browsing behaviour for advertising purposes.

Section 5

Data Retention

7ze77 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by 7ze77 are as follows:

Once the applicable retention period expires, personal data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. Anonymised and aggregated data (which cannot identify you) may be retained indefinitely for statistical analysis and platform improvement purposes.

Section 6

Data Security Measures

Protecting your personal data from unauthorised access, loss, alteration, and disclosure is a core operational priority for 7ze77. We implement a layered security framework that combines technical controls, organisational procedures, and ongoing staff training to maintain the integrity and confidentiality of all player data.

• Encryption in Transit: All data exchanged between your browser or mobile device and 7ze77 servers is encrypted using TLS 1.2 or higher (256-bit SSL). This prevents interception of your login credentials, payment data, and account information during transmission.
• Encryption at Rest: Sensitive data fields in the 7ze77 database — including identity document references and financial identifiers — are encrypted at the storage layer using industry-standard AES-256 encryption.
• Access Controls: Access to systems containing personal data is restricted on a strict need-to-know basis. All staff access is role-based, individually audited, and reviewed periodically. Multi-factor authentication is required for all internal system access.
• Intrusion Detection: 7ze77 operates continuous network monitoring and intrusion detection systems that alert the security team to anomalous access patterns, brute-force attempts, and other potential threats in real time.
• Penetration Testing: The platform undergoes scheduled security assessments and penetration tests conducted by independent technical specialists. Identified vulnerabilities are remediated on a priority basis.
• Data Breach Response: In the event of a confirmed personal data breach that poses a risk to affected players, 7ze77 will notify impacted players without undue delay and take immediate steps to contain and remediate the breach.

Section 7

Your Privacy Rights

As a 7ze77 player, you hold a number of rights in relation to the personal data we hold about you. 7ze77 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, contact the 7ze77 support team via live chat or email at [email protected] (plain text — not a clickable link). We will respond to all verifiable requests within 30 calendar days.

1. Right of Access: You have the right to request a copy of the personal data 7ze77 holds about you, along with information about how and why it is being processed. We will provide this in a commonly used electronic format.
2. Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account details you can update directly in your profile, please do so there first.
3. Right to Erasure: You may request that 7ze77 delete your personal data. This right is not absolute — we may be required to retain certain data to comply with legal obligations (such as anti-money-laundering record-keeping requirements) even after your account is closed. Where erasure is possible, we will action it promptly.
4. Right to Restrict Processing: In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that we restrict our processing of your data to storage only.
5. Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
6. Right to Withdraw Consent: Where we process your data based on consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
7. Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Please note that exercising your rights does not affect your obligations under the 7ze77 Terms & Conditions. In particular, the right to erasure does not entitle you to have records required by law (such as financial transaction records) deleted ahead of their mandatory retention period.

Section 8

Policy Updates & Contact

7ze77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Effective Date" shown at the top of this page and, where appropriate, notify registered players via their registered mobile number or email address.

Continued use of the 7ze77 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

This Privacy Policy applies exclusively to data processed by 7ze77 through the 7ze77.net domain. It does not apply to third-party websites, payment platforms, or service providers linked from or integrated with the 7ze77 platform. Those third parties maintain their own privacy policies, and we encourage you to review them independently.

7ze77 is committed to handling all personal data with integrity, professionalism, and respect for the privacy rights of every Bangladeshi player on the platform. If you believe your data has been handled inappropriately, please raise the matter with us directly before seeking any external remedy — we are committed to resolving privacy concerns fairly and efficiently.